24/7 Emergency Tree Removal — Adelaide

Tree on the house. Limb across the driveway. Split eucalypt hanging over the kids’ trampoline. Adelaide’s emergency tree removal line — Tree Fox — is on call 24 hours, every day, across metro Adelaide and the Adelaide Hills. Our metro target is a crew on-site within 60–90 minutes during business hours; allow a little longer overnight and during peak storm-week saturation.

Call Tree Fox now

If the situation is life-threatening or there’s a downed powerline, call emergency services first:

• Triple Zero (000) — life-threatening
• SES — 132 500 — storm damage, fallen trees blocking access, structural risk
• SA Power Networks — 13 13 66 — downed or sagging powerlines

Once the area’s been declared safe, call us. We don’t work around live power without SA Power Networks present.

What to do while you wait

While the crew’s on its way, three things matter — in order:

1. Stay clear

Don’t approach the tree, don’t try to move limbs, don’t climb onto the roof to “have a look.” Storm-damaged trees release tension when they shift. A limb that looks settled can spring 2 metres when you cut it wrong.

2. Don’t go near powerlines

Treat every fallen line as live. Stay back at least 8 metres. If a tree’s touching a line, the ground around it can be live too — there’s been people electrocuted in their own yards from step potential. SA Power Networks call first.

3. Photos and insurance, if you can do it safely

If it’s a property-damage event (tree on roof, on fence, on car), a few photos from a safe distance are useful for your insurance claim. Most home insurance covers emergency tree removal where there’s been damage to the building — check your PDS or call your insurer’s claims line. We can quote and invoice in a format insurers accept.

What Tree Fox does once we arrive

The crew arrives in a chipper truck with the gear pre-loaded for a worst-case scenario — climbing rope, EWP if access permits, sectional-fell rigging, a working chainsaw and a backup chainsaw. Process on a typical storm-damage callout:

1. Site walk and risk assessment. Climber + ground crew + safety brief. We work out the load path of the damaged limb before any cut.
2. Make-safe. The first priority is removing the immediate danger — the limb that’s about to fall, the section that’s pinning a fence, the trunk that’s leaning toward the house. Secondary clean-up is scheduled separately if the job’s big.
3. Sectional removal. For trees on structures (house, car, fence), we sectional-fell — small pieces, rigged down on rope, no shock loading. Slower than just dropping the tree, but doesn’t add to the damage.
4. Site clear. Limbs chipped on-site (the chipper truck has a 6” chipper), logs stacked or removed depending on what you want, the area swept.
5. Written invoice. Everything documented for insurance.

We carry $20 million public liability and full WorkCover. Certificate of currency available on request before we start.

What it costs

Emergency callouts run higher than scheduled work — we’re prioritising your job over the booked queue, often outside business hours. Typical pricing:

• Make-safe only (immediate danger removed, full clean-up later): $450–$900
• Full emergency removal (small/medium tree): $900–$2,500
• Full emergency removal (large tree, complex access, e.g. crane lift): $2,500–$6,000+

Your home insurance often covers this. We’ll quote in writing on arrival before any work past the make-safe phase.

When we can’t help

Two situations where the call goes elsewhere:

• Live powerlines involved. SA Power Networks first, always. We work behind their truck, not in front of it.
• Outside the metro / Hills service area. We service Greater Adelaide and the Adelaide Hills only. Past Sellicks Beach, past Gawler, past the back of Mount Barker — call anyway, we’ll refer you to a crew closer to you.

FAQ

Q: How fast can you get here? A: Metro Adelaide target is 60–90 minutes from call to on-site during business hours. Outside business hours, allow 2–3 hours. Adelaide Hills callouts add roughly 20–30 minutes drive time depending on the suburb. Storm-week saturation can push response longer — we’ll tell you on the call.

Q: Will my insurance cover this? A: Most home insurance policies cover emergency tree removal where the tree has caused damage to the dwelling, fence or vehicle. They typically don’t cover the removal of an undamaged tree that’s just become a worry. Call your insurer first; we’ll invoice in the format they need.

Q: What if the tree’s on a powerline? A: Call SA Power Networks on 13 13 66 and stay back. We don’t cut anything until SAPN’s truck is on-site and the line’s been made safe.

Q: Do you work weekends and public holidays? A: 24/7 means 24/7 — including Christmas Day. The crew on-call rotates. Standby premiums apply outside business hours.

Q: I’m not sure if it counts as an emergency. Should I still call? A: Yes. If you’re worried enough to be looking at this page at midnight, call. We’ll triage. If it can safely wait until morning, we’ll tell you and book a 7am visit instead — saves you the after-hours premium.

Q: Will you take the wood away? A: Yes — chipped on-site or removed in the truck. Some homeowners want logs kept for firewood; tell us when we arrive and we’ll stack them.

Call now

Call Tree Fox — 24 hours, every day.

If the line’s busy (storm-season weeks it can be), leave a voicemail with your suburb and we’ll call back in priority order.